All prices are based on
costs prevailing at the time of quotation and may be subject to change.
1) Booking Procedure
Once the
apartment owner has confirmed the availability of the apartment, the
client shall be obliged to pay 25% of the total price of the stay by means
of a bank transfer or by credit card. There will be no confirmed booking until
the aforementioned amount has been correctly received. When booking,
it will be necessary to clearly indicate the duration of the stay as well as
the number of occupants that will occupy the Apartment. The owner is entitled to deny an application of a booking without having to
justify doing so. Should the client cancel a reservation already made, the client
shall be obliged to pay the cancellation costs in accordance with paragraph 3 of this Covenant.
2) Method of Payment
The rest of the price/rent for the stay in the Apartment shall be paid
by the client before he/she leaves his/her home country by means of a bank
transfer or by credit card or, with cash at the time of arrival at the
Apartment.
3) Cancellation
In the event that the client
totally or partially cancels the reservation made, or that the owner is obliged to do so because of non payment by the client,
the owner shall be entitled to keep the amounts already paid by the client
as reservation fee.
4) Changes of dates
In the event of the client changing
the dates, the original booking is cancelled, a new one made, and this
cancellation is subject to
the cancellation conditions stated in paragraph 3 above.
5) Number of
Occupants
The client will inform the owner of the number of
persons that will accompany him/her during the stay as well as with their
names, addresses, telephones and age if requested. Only the persons
indicated by the client when booking shall be authorized to use the
Apartment. The number of persons who may use the apartment may not exceed
the number of persons allocated for each apartment, except for babies
(younger than two years old). Unless expressly authorized, pets shall
not be authorized. In the event that the owner or any of its
agents are notified of an infringement of the aforementioned obligations,
the owner, at his sole discretion, shall be entitled to request
the client to leave the apartment and the client shall have no right to
claim any type of compensation whatsoever.
6) Check-in and Check-out
The
guests will leave the apartment the day agreed prior to 11.00. a.m, unless
the parties have agreed otherwise prior to the leaving date. If the
guests do not leave the apartment on the date and time agreed, a penalty
will be imposed. If the guest leaves the apartment at any time
between 11:00 a.m and 2.00 p.m the penalty imposed shall be equal to
50% of the daily rent. Should the guests leave the apartment after 2.00 p.m,
then the penalty shall be equal to 100% of the daily rent.
7) Water, electricity and others
Unless agreed otherwise, the price of the rent
includes all costs related to electricity, warm and cold water supply and
the use of electrical house hold appliances.
8) Bond (security deposit)
A
bond of one night's rent is required for each booking. Bond payment may be
required either in advance or on arrival depending on the particular
accommodation. The bond is held by the owner against any damage
to the accommodation that may result from the occupation. The bond is
returned by the owner after the end of the period of occupancy,
less the cost of any damages. This bond will be returned on departure.
9) Complaints
The owner shall not be liable for the breakage of
the elevator or for any other inconveniences which are beyond his control.
Notwithstanding the foregoing, the owner shall do his best
to remedy as quickly as possible any such inconveniences. In
principle, any such inconveniences do not entitle the client to claim a
reimbursement for the amounts paid unless the client is obliged to move
to a hotel while the reparation work takes place. In that
event, the owner will reimburse the client with an amount
equivalent to the rent paid for the days the client does not occupy the apartment. Should
the client have any query or complaint during the stay, this must be
communicated to the owner prior to leaving the apartment. Queries/complaints made at the end of the stay will not be taken into
consideration. In the event the client leaves the apartment without
the owner being informed of such complaints, he/she shall loose all rights to
claim a compensation.
10) Cleaning
The apartment shall be cleaned prior to
the arrival of each client in the apartment. When leaving, the
client will be obliged to leave the apartment in reasonable conditions of
order. The owner will be entitled to collect additional charges
in the case the apartment is not left in reasonable conditions. For an
additional price and per hourly rates, the client may request cleaning
services to be carried out more than once per week.
11) Behaviour
The person
signing the present agreement will be liable for the correct and decent
behaviour of all the persons accompanying him/her. Should that person, or
any of the persons accompanying him/her not behave in accordance with normal
civic standards, the owner shall be entitled to request the
client and the persons accompanying him/her to leave the apartment without
the right for the latter to claim any type of compensation whatsoever.
12) Liabilities
The owner or agents of the apartment shall not be liable for any direct or
indirect damages that may arise as a consequence of the use by the client of
the apartment, including without limitation, damages, insurance, losses
because of fires, robbery or criminal behaviour.
13) Litigation
In the event of any litigation
arising from the booking of this accommodation, the Courts in
Spain shall have sole jurisdiction on such arising matters and Spanish law
prevalent at the time shall be applied at the times.
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